General Questions
Lucky Slots Casino is a premium online gaming platform offering over 5,000 casino games including slots, table games, and live dealer experiences. We provide a safe, fair, and entertaining environment for players worldwide, with licenses from the Malta Gaming Authority and UK Gambling Commission.
Yes, Lucky Slots Casino is completely legal and safe. We operate under strict regulations and hold licenses from:
- Malta Gaming Authority (MGA)
- UK Gambling Commission (UKGC)
- Curacao eGaming License
All games are regularly audited for fairness by eCOGRA, and we use 256-bit SSL encryption to protect your data.
Due to regulatory requirements, we cannot accept players from the following countries: United States, France, Spain, Turkey, Israel, and some others. Please check our Terms & Conditions for the complete list or contact support if you're unsure about your eligibility.
You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) to register and play at Lucky Slots Casino. We verify age during the registration process and may request additional documentation to confirm your identity.
Yes! Lucky Slots Casino is fully optimized for mobile play. You can access our entire game library through your mobile browser (no download required) on iOS and Android devices. We also offer dedicated mobile apps for an enhanced gaming experience with faster loading times and push notifications for promotions.
Most Popular Questions
Quick answers to what players ask most
How fast are withdrawals?
E-wallets: Instant to 24 hours
Credit/Debit cards: 1-3 business days
Bank transfers: 3-5 business days
Cryptocurrency: 5 minutes to 1 hour
What are wagering requirements?
Wagering requirements are the number of times you must play through a bonus before withdrawing. Our standard is 35x for deposit bonuses and 40x for free spins winnings.
Is verification required?
Yes, account verification is required before your first withdrawal. You'll need to provide: ID document (passport/driver's license), proof of address, and payment method verification.
Can I set deposit limits?
Yes! We offer comprehensive responsible gaming tools including daily, weekly, and monthly deposit limits. You can set these in your account settings under "Responsible Gaming."
Are the games fair?
All our games use certified Random Number Generators (RNG) and are regularly audited by eCOGRA. We publish monthly RTP reports and payout percentages for full transparency.
What payment methods are accepted?
Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Bank Transfer, Bitcoin, Ethereum, Litecoin, and 20+ other payment methods. Min deposit: €10.