Introduction
Welcome to Lucky Slots Casino ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
Data We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services.
Personal Information
- Full name and date of birth
- Email address and phone number
- Residential address and country of residence
- Government-issued identification documents
- Payment information and transaction history
Technical Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Gaming activity and preferences
How We Use Your Data
We use the information we collect for various purposes, including:
Creating and managing your account, verifying your identity, and processing transactions.
Providing our gaming services, processing bets, and managing your gaming activity.
Preventing fraud, ensuring regulatory compliance, and maintaining platform security.
Sending promotional offers, newsletters, and personalized recommendations (with your consent).
Data Sharing
We may share your personal information in the following circumstances:
- Service Providers: Third-party companies that help us operate our platform, process payments, and provide customer support.
- Regulatory Authorities: When required by law or to comply with gambling regulations and licensing requirements.
- Business Partners: Game providers and payment processors necessary to deliver our services.
- Legal Requirements: When necessary to protect our rights, investigate fraud, or respond to legal processes.
Important: We never sell your personal data to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information:
SSL Encryption
256-bit encryption for all data transfers
Secure Servers
Data stored on protected servers with firewalls
Access Control
Strict employee access to personal data
Your Rights
Under GDPR and other applicable data protection laws, you have the following rights:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Receive your data in a portable format
Object to processing of your data for marketing
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
This Privacy Policy was last updated on November 25, 2025. We may update this policy from time to time, and any changes will be posted on this page.